Terms of service

Online Shop Terms of Use

These Terms of Use (the “Terms”) set forth the conditions for use of the online shop (the “Service”) provided on this website by ETRE MIU Co., Ltd. (the “Company”). Registered users (the “Users”) shall use the Service in accordance with these Terms.

Article 1 (Application)

  1. These Terms shall apply to all relationships between Users and the Company concerning use of the Service.
  2. In addition to these Terms, the Company may establish various provisions regarding use of the Service, including rules for use (the “Individual Provisions”). Regardless of their name, such Individual Provisions shall constitute part of these Terms.
  3. If these Terms conflict with the Individual Provisions described in the preceding paragraph, the Individual Provisions shall prevail unless otherwise specifically provided therein.

Article 2 (User Registration)

  1. Registration for the Service is completed when an applicant agrees to these Terms, applies for registration in the manner prescribed by the Company, and the Company notifies the applicant that the application has been approved.
  2. The Company may refuse to approve an application for registration if it determines that any of the following applies, and shall have no obligation to disclose the reason:
    1. The applicant submitted false information when applying for registration.
    2. The application was made by a person who has previously violated these Terms.
    3. The Company otherwise determines that registration is inappropriate.

Article 3 (Management of User ID and Password)

  1. Users shall manage their User ID and password for the Service at their own responsibility.
  2. Users may not transfer or lend their User ID and password to any third party or share them with any third party under any circumstances. If a login is made using a combination of User ID and password that matches the registered information, the Company will deem the use to have been made by the User registered under that User ID.
  3. The Company shall not be liable for damages caused by use of a User ID and password by a third party, except in cases of intentional misconduct or gross negligence by the Company.

Article 4 (Sales Contract)

  1. Under the Service, a sales contract is formed when a User submits a purchase application to the Company and the Company notifies the User that it has accepted the application. Ownership of the relevant product transfers to the User when the Company hands the product over to the delivery carrier.
  2. The Company may cancel the sales contract described in the preceding paragraph without prior notice to the User if any of the following applies:
    1. The User violates these Terms.
    2. Delivery cannot be completed because the delivery address is unknown or the User is absent for an extended period.
    3. The Company otherwise determines that the relationship of trust between the Company and the User has been impaired.
  3. Payment methods, delivery methods, methods for cancelling purchase applications, methods for returns, and other matters concerning the Service shall be governed by methods separately prescribed by the Company.

Article 5 (Intellectual Property Rights)

Copyrights and other intellectual property rights in product photographs and other content provided through the Service (the “Content”) belong to the Company, content providers, or other lawful rights holders. Users may not reproduce, republish, modify, or otherwise make secondary use of such Content without authorization.

Article 6 (Prohibited Activities)

Users shall not engage in any of the following activities when using the Service.

  1. Acts that violate laws or public order and morals.
  2. Acts related to criminal activity.
  3. Acts that infringe copyrights, trademarks, or other intellectual property rights contained in the Service.
  4. Acts that destroy or interfere with the functions of the Company’s servers or networks.
  5. Commercial use of information obtained through the Service.
  6. Acts that may interfere with operation of the Company’s services.
  7. Unauthorized access or attempts thereof.
  8. Collecting or accumulating personal information or other information concerning other Users.
  9. Impersonating another User.
  10. Providing benefits, directly or indirectly, to antisocial forces in connection with the Company’s services.
  11. Other acts that the Company deems inappropriate.

Article 7 (Suspension of the Service, etc.)

  1. The Company may suspend or interrupt all or part of the Service without prior notice to Users if it determines that any of the following applies:
    1. Maintenance, inspection, or updating of computer systems related to the Service.
    2. Provision of the Service becomes difficult due to force majeure such as earthquakes, lightning, fire, power outages, or natural disasters.
    3. Computers, communication lines, or other systems stop due to an accident.
    4. The Company otherwise determines that provision of the Service is difficult.
  2. The Company shall not be liable for any disadvantage or damage suffered by Users or third parties due to suspension or interruption of the Service, regardless of the reason.

Article 8 (Restrictions on Use and Cancellation of Registration)

  1. The Company may, without prior notice, restrict all or part of a User’s use of the Service or cancel the User’s registration if any of the following applies:
    1. The User violates any provision of these Terms.
    2. It is found that the registered information contains false facts.
    3. The credit card submitted by the User as a payment method becomes unavailable.
    4. The User fails to fulfill payment obligations such as fees.
    5. The User does not respond to communications from the Company for a certain period.
    6. The Service has not been used for a certain period after the most recent use.
    7. The Company otherwise determines that use of the Service is inappropriate.
  2. The Company shall not be liable for any damages incurred by a User as a result of actions taken by the Company pursuant to this Article.

Article 9 (Withdrawal)

Users may withdraw from the Service by completing the prescribed withdrawal procedures.

Article 10 (Disclaimer of Warranties and Limitation of Liability)

  1. The Company does not warrant that the Service is free from factual or legal defects, including defects concerning safety, reliability, accuracy, completeness, validity, fitness for a particular purpose or security, errors or bugs, or infringement of rights.
  2. The Company shall not be liable for any damages suffered by Users as a result of the Service. However, if a contract between the Company and a User concerning the Service (including these Terms) constitutes a consumer contract under the Consumer Contract Act, this disclaimer shall not apply. Even in such case, the Company shall not be liable for damages arising from special circumstances among damages incurred by a User due to default or tort caused by the Company’s negligence (excluding gross negligence), including cases where the Company or the User foresaw or could have foreseen the occurrence of such damages.
  3. The Company shall not be liable for any transactions, communications, disputes or other matters arising between a User and another User or a third party in connection with the Service.

Article 11 (Changes to the Service)

The Company may change the content of the Service or discontinue provision of the Service without notifying Users and shall not be liable for damages incurred by Users as a result.

Article 12 (Changes to the Terms of Use)

The Company may change these Terms at any time without notifying Users if it deems such changes necessary. If a User begins using the Service after these Terms have been changed, the User shall be deemed to have agreed to the revised Terms.

Article 13 (Handling of Personal Information)

The Company shall appropriately handle personal information obtained through use of the Service in accordance with the Company’s Privacy Policy.

Article 14 (Notices and Communications)

Notices and communications between Users and the Company shall be made by methods prescribed by the Company. Unless a User submits a change notice in accordance with a method separately prescribed by the Company, the Company will regard the currently registered contact information as valid and send notices or communications to that contact information, and such notices or communications shall be deemed to have reached the User when sent.

Article 15 (Prohibition on Assignment of Rights and Obligations)

Users may not assign or pledge to any third party their status under the usage agreement or any rights or obligations under these Terms without the Company’s prior written consent.

Article 16 (Governing Law and Jurisdiction)

  1. These Terms shall be governed by the laws of Japan. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the Service.
  2. If any dispute arises in connection with the Service, the court having jurisdiction over the location of the Company’s head office shall have exclusive agreed jurisdiction.